Privacy Notice

This Privacy Notice describes how we collect, use, disclose, process, and safeguard your Personal Information when you interact with us, use our services, make purchases, or visit our website. By accessing or using our services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Notice.

1. Definitions

For the purposes of this Privacy Notice:

“Personal Information” means any information relating to an identified or identifiable individual.
“Processing” means any operation performed on Personal Information, such as collection, storage, use, disclosure, or deletion.
“We,” “Us,” or “Our” refers to the business operating this website and its related services.
“You” or “User” refers to any individual accessing our website or using our services.

2. Information We Collect

We may collect the following categories of Personal Information:

2.1 Information You Provide Directly

Name, contact number, and email address
Billing and shipping address
User account information
Payment details (processed securely by third-party payment gateways; we do not store full payment card numbers)
Communications with our customer support team
Any other information voluntarily provided through forms, emails, chats, or social media

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

IP address
Browser type, device identifiers, operating system
Pages viewed, access times, and referring websites
Cookies and similar tracking technologies

2.3 Information from Third Parties

We may receive information from:

Payment processors
Shipping and logistics partners
Social media platforms (when you interact with our content)

3. How We Use Your Information

We process Personal Information for the following purposes:

To fulfill orders, process payments, and deliver products
To respond to inquiries and provide customer support
To manage your account and improve our services
To send order updates, shipping notifications, and service-related communications
To conduct fraud monitoring and security checks
To comply with legal obligations and enforce our policies
To personalize user experience and improve website performance
For marketing communications (only with your consent where legally required)

4. Legal Basis for Processing

We process Personal Information under one or more of the following legal grounds:

Performance of a Contract – to process and deliver orders
Consent – for marketing activities or optional data collection
Legitimate Interests – such as improving services, fraud prevention, and website analytics
Legal Compliance – to satisfy tax, regulatory, or law enforcement requirements

5. Sharing and Disclosure of Personal Information

We may share your Personal Information with:

Service Providers such as shipping partners, payment gateways, IT service providers, and customer support tools
Legal Authorities when required by law, court order, or regulatory mandate
Business Transfers such as mergers, acquisitions, or restructuring
Analytics & Marketing Partners (without sharing personally identifiable information unless consented)

We do not sell or rent your Personal Information to third parties.

6. International Data Transfers

Your Personal Information may be transferred and processed outside your jurisdiction.
Where required, appropriate safeguards—such as contractual clauses or secure processing standards—are implemented to protect your information.

7. Data Retention

We retain Personal Information for as long as necessary to:

Fulfill the purpose for which it was collected
Comply with applicable laws
Resolve disputes
Enforce our agreements

Once no longer required, data is securely deleted or anonymized.

8. Security of Your Information

We implement reasonable administrative, technical, and physical safeguards to protect Personal Information against unauthorized access, loss, alteration, or disclosure.
However, no online transmission or electronic storage method is 100% secure.

9. Your Rights

Depending on applicable laws, you may have the right to:

Access the Personal Information we hold about you
Request corrections or updates
Request deletion of your data
Withdraw consent where processing is based on consent
Object to certain types of processing
Request a copy of your information in a portable format

To exercise these rights, contact us through our official support channels.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance website performance, personalize content, and analyze usage.
You may manage cookie preferences through your browser settings.

11. Children’s Privacy

Our services are not intended for individuals under the age of 13.
We do not knowingly collect Personal Information from children.
If we become aware of such data, we will delete it promptly.

12. Links to Third-Party Websites

Our website may contain links to external websites.
We are not responsible for the privacy practices, content, or security of such third-party platforms.
We encourage you to review their privacy notices before interacting with them.

13. Updates to This Privacy Notice

We may update this Privacy Notice periodically to reflect operational, legal, or regulatory changes.
The updated version will be posted on our website with the “Last Updated” date.
Continued use of our services after an update constitutes acceptance of the revised Notice.

14. Contact Information

If you have questions, concerns, or requests regarding this Privacy Notice, please contact us at:

[Your Business Name]
Email: [your support email]
Phone: [your contact number]
Address: [your business address]